Purpose-Limited Collection
gtb88 collects only the personal data that is genuinely necessary to provide, secure and improve platform services. Data is not collected for its own sake or shared commercially with unrelated third parties.
Data & Privacy
gtb88 Privacy Policy
This Privacy Policy explains how gtb88 collects, uses, stores and protects the personal information of every user who accesses our platform. It applies to all Malaysian users and anyone else who interacts with gtb88 services. We encourage you to read this document carefully before creating an account or submitting any personal data.
gtb88 processes personal data only for adults aged 21 and above. Minors must not register or provide information.
Privacy at a Glance
How gtb88 Protects Your Data
The following cards summarise the core principles that shape gtb88's approach to handling the personal information of users in Malaysia and elsewhere. Full details follow in the clauses below.
Malaysian User Context
Processing reflects the practical needs of Malaysian adults, including identity verification, MYR transaction records, and support interactions conducted in English across our service hours aligned with Malaysia Time.
Your Rights Are Respected
Users have the right to access, correct and in certain circumstances request deletion of personal data held by gtb88. These rights can be exercised through the contact channel specified in this document.
Payment Data Handled Carefully
Financial information relating to Maybank, CIMB, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX and other approved Malaysian payment channels is processed solely for transaction execution, fraud prevention and regulatory compliance.
Security Measures in Place
Reasonable technical and organisational measures are applied to protect personal data from unauthorised access, accidental loss, alteration or disclosure throughout its retention period.
Transparent Policy Updates
When material changes are made to this Privacy Policy, users will be informed through the platform. Continued use of gtb88 following any update indicates acceptance of the revised terms.
Full Privacy Policy
Introduction
This Privacy Policy ("Policy") is issued by the operator of the gtb88 platform ("gtb88", "we", "us" or "our") and applies to all personal data collected, held or processed in connection with the use of the gtb88 website and associated services accessible at https://gtb88.cam.
gtb88 is committed to handling personal data responsibly and in a manner consistent with applicable data protection principles. This Policy sets out what data we collect, the purposes for which we use it, how long we retain it, with whom we may share it and what rights you hold in respect of your personal information.
Last Reviewed: This Policy was reviewed in 2026 and applies to
all personal data collected from that date. It supersedes all prior versions.
By continuing to use the gtb88 platform, you acknowledge that you have read and
understood this Policy.
Definitions
The following terms carry the meanings assigned below wherever they appear in this Policy:
"Personal Data"
Any information that identifies or could reasonably identify a living individual, whether directly or in combination with other data available to gtb88. This includes names, contact details, device identifiers and financial account references.
"Processing"
Any operation performed on personal data, including but not limited to collection, recording, storage, retrieval, use, disclosure, transmission, restriction and erasure.
"Data Subject"
The identified or identifiable natural person to whom personal data relates. In the context of gtb88, this typically refers to a registered user or a visitor who interacts with the platform.
"Third-Party Processor"
An external service provider that processes personal data on behalf of gtb88 under a written agreement that includes obligations consistent with the protections described in this Policy.
"KYC"
Know Your Customer — the process by which gtb88 verifies a user's identity, age, residential address and payment account ownership in accordance with applicable compliance requirements.
Data We Collect
gtb88 collects personal data through several channels. The categories below describe the types of information gathered and the primary circumstances in which each category arises:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued identification number | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (including Malaysian city and postcode) | Registration, account updates, support requests |
| Financial Data | Bank account references, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay, DuitNow), transaction amounts in MYR, withdrawal destination details | Deposit and withdrawal processing; fraud screening |
| Technical Data | IP address, device type and operating system, browser type, session timestamps, geolocation data where available | Automatic collection during platform use |
| Usage Data | Pages visited, games accessed, betting history, session duration, feature interactions | Continuous collection during an active session |
| Communications Data | Content of support messages, email correspondence, feedback submissions | When a user contacts gtb88 through any support channel |
| Verification Documents | Identity card scan or photograph, proof of address, payment ownership documents | KYC review; withdrawal verification |
gtb88 does not intentionally collect sensitive personal data such as racial origin, religious beliefs or health information unless this is required to respond to a specific responsible gambling request made by the user.
Data Processing
Personal data collected by gtb88 is used only for the purposes listed below. We do not use personal data for unrelated commercial purposes or sell user information to third parties for marketing use.
4.1 Account Administration
Identity and contact data are used to create, manage, verify and, where necessary, close user accounts. This includes communicating account status changes, security notifications and material policy updates.
4.2 Transaction Processing
Financial data is processed to execute deposits and withdrawals via approved Malaysian payment channels including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX and USDT TRC20. Transaction records are maintained for reconciliation and compliance purposes.
4.3 Identity Verification (KYC)
gtb88 is required to verify user identity, age and payment account ownership before processing withdrawals above applicable thresholds and in response to compliance obligations. Verification documents are processed securely and retained only for as long as required.
4.4 Fraud Prevention and Security
Technical and usage data are analysed to detect unauthorised access, suspicious transaction patterns, bonus abuse and other conduct that may indicate fraud or a breach of the gtb88 Terms and Conditions.
4.5 Responsible Gambling
Usage and betting history data may be reviewed to identify patterns consistent with harmful gambling behaviour. This allows gtb88 to offer appropriate responsible gambling tools, apply requested limits and respond to self-exclusion requests effectively.
4.6 Service Improvement
Aggregated and anonymised usage data is analysed to understand how users interact with the platform, identify areas for improvement and optimise the experience for Malaysian users across desktop and mobile devices.
4.7 Marketing and Promotions
Where a user has not opted out, contact data may be used to send information about gtb88 promotions, seasonal offers and relevant platform updates. Users may withdraw consent to marketing communications at any time through account settings or by contacting support.
Legal Basis for Processing
gtb88 relies on the following lawful bases when processing personal data, depending on the specific activity involved:
- Contractual necessity — processing required to fulfil the user agreement, including account creation, deposit handling, game access and withdrawal execution.
- Legal obligation — processing required to comply with applicable laws, regulatory requirements, KYC obligations and financial record-keeping duties.
- Legitimate interests — processing carried out for fraud detection, platform security, responsible gambling monitoring and service improvement, where these interests are not overridden by the rights of the data subject.
- Consent — processing for marketing communications and non-essential tracking technologies, where the user has given clear and specific consent that may be withdrawn at any time.
Sharing of Personal Data
gtb88 does not sell personal data. Data may be disclosed to the categories of recipient described below, and only to the extent necessary for the stated purpose:
6.1 Payment Service Providers
Financial data necessary to process a deposit or withdrawal is shared with the relevant Malaysian payment provider — such as Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — solely to execute the requested transaction.
6.2 Identity Verification Partners
Where automated identity or document verification services are used as part of the KYC process, user-submitted information may be transmitted to a contracted verification provider under a data processing agreement.
6.3 Technology and Infrastructure Providers
gtb88 relies on third-party technology services for hosting, analytics, customer support systems and security monitoring. These providers access personal data only to the extent required to perform their contracted functions and are subject to confidentiality obligations.
6.4 Regulatory and Legal Disclosures
gtb88 may be required to disclose personal data to competent authorities, regulators, courts or law enforcement agencies where legally obligated or where necessary to protect the rights, property or safety of gtb88, its users or third parties.
6.5 Business Transfers
In the event of a merger, acquisition, restructuring or sale of all or part of the gtb88 business, personal data held at that time may be transferred to the acquiring entity. Affected users will be notified where required by law.
Data Retention
gtb88 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulation. The following general retention principles apply:
- Account identity and contact data is retained for the duration of the active account relationship and for a period thereafter as required for legal, compliance and dispute resolution purposes.
- Financial transaction records, including MYR deposit and withdrawal history, are retained for a minimum period aligned with applicable financial record-keeping obligations.
- KYC verification documents are retained for the period required under the compliance framework applicable to the account, typically from the date of verification or account closure.
- Technical and usage logs are retained for a shorter period sufficient for security, fraud investigation and service improvement purposes.
- Marketing consent records are retained for as long as necessary to demonstrate the basis on which communications were sent and to honour opt-out requests.
When personal data is no longer required, gtb88 will delete or anonymise it in a manner appropriate to the sensitivity of the data and the medium on which it is held.
Security Measures
gtb88 applies reasonable technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration, disclosure or destruction. These include, but are not limited to:
- Encrypted transmission of personal and financial data between user devices and gtb88 systems.
- Access controls limiting internal data access to personnel with a legitimate operational need.
- Monitoring of account and system activity to detect anomalous patterns indicative of a security incident.
- Contractual security requirements imposed on third-party processors handling gtb88 user data.
- Periodic review of security practices relative to the evolving threat landscape.
User Responsibility: Security measures applied by gtb88 are not
a substitute for safe personal practices. Users should maintain strong, unique
passwords, avoid sharing one-time verification codes and report suspected
unauthorised account access to gtb88 support without delay.
User Rights
Subject to applicable law and certain limitations, users whose personal data is held by gtb88 may exercise the rights described below. Requests should be submitted using the contact details in Section 13 of this Policy.
Right of Access
Request a copy of personal data held about you and information about how it is used.
Right to Rectification
Request correction of inaccurate or incomplete personal data, subject to verification requirements.
Right to Erasure
Request deletion of personal data where it is no longer necessary, subject to overriding legal obligations.
Right to Restriction
Request that processing of your data be limited in certain circumstances while a query or objection is resolved.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-out takes immediate effect.
Right to Withdraw Consent
Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing.
gtb88 will respond to valid rights requests within a reasonable period and without undue delay. Where a request cannot be fulfilled in full, the reasons will be communicated clearly. Exercising any right will not result in a penalty to your account unless the action itself — such as a deletion request — requires account closure.
Children and Minors
The gtb88 platform is strictly intended for adults aged 21 and above. gtb88 does not knowingly collect or process personal data from any person under the age of 21. If gtb88 becomes aware that an account has been created or data submitted by a person below this age threshold, the account will be closed, all associated data deleted and any balances handled in accordance with applicable requirements.
If you believe a minor has registered an account, please contact
gtb88 support immediately using the contact details in Section 13. Prompt reporting
enables us to act quickly to close the account and remove the associated data.
Policy Changes
gtb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features or internal data handling practices. When material changes are made, users will be informed through a notice on the platform prior to the changes taking effect.
The date at the top of this Policy reflects when it was last reviewed. Continued use of the gtb88 platform following any update constitutes acceptance of the revised Privacy Policy. Users who do not accept the revised terms should discontinue use and may request account closure by contacting gtb88 support.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or need to report a concern relating to the handling of your personal information, please contact the gtb88 data support team through the assistance channel available within your account or at the details below:
Website email: [email protected]
Support language: English (available for all Malaysian users)
Response hours: Aligned with Malaysia Time (MYT, UTC+8)
Subject line recommended: "Privacy Request — [brief description]"
Support language: English (available for all Malaysian users)
Response hours: Aligned with Malaysia Time (MYT, UTC+8)
Subject line recommended: "Privacy Request — [brief description]"
Please include your registered account identifier, a clear description of your request and, where relevant, supporting information to help gtb88 locate the data concerned. Identity verification may be required before a rights request can be fulfilled, to ensure that personal data is not disclosed to an unauthorised party.
Continue Exploring
Return to gtb88 or Review Other Policies
Now that you have reviewed the gtb88 Privacy Policy, you may wish to visit the homepage, read the full Terms and Conditions, or learn about responsible gambling tools available to Malaysian adults. This platform is for players aged 21 and above only.